Table of Contents
ToggleFrequently Asked Questions
We specialize in made custom boxes and branded packaging. The following FAQs were compiled to help clarify the custom packaging process. We are ready to assist you with any questions you have, so feel free to connect with us via our live chat, one of our online forms, or just call us at 888-262-0639.
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Question: What is your minimum order quantity (MOQ)?
Answer: MOQs vary according to product line and customization requirements. Please contact our specialists if you would like to know more about MOQs for specific products. Feel free to contact us with orders of any size to meet your needs.
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Question: Are you able to help with the design?
Answer: Our professional designers can create custom packaging for you. Providing packaging that aligns with the brand values and product needs of our clients is our top priority. It is also free of charge.
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Question: Is it possible to try samples before I buy them?
Answer: Yes, absolutely! Designed to showcase our best-selling products, our sample kit will allow you to experience their superior quality up close. See and feel the materials up close. You can also reference our handy swatch book.
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Question: How can I buy boxes?
Answer: Made Custom Boxes offers custom boxes in all shapes, sizes, and colors. From primary to secondary packaging, we offer a comprehensive range of solutions.
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Question: Do you offer custom boxes?
Answer: Our wide selection of bespoke boxes includes corrugated boxes, rigid boxes, gift boxes, folding cartons, mylar bags, mailer boxes, and many more.
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Question: How can custom boxes be packaged?
Answer: Our material collection includes eco-friendly Kraft, heavy-duty corrugated, lightweight paperboard and cardboard, bux board, and rigid stock in various thicknesses. Our metallic stock keeps the uniqueness alive. Contact our material experts for more information.
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Question: To discuss material options, how can I contact the packaging experts?
Answer: You can reach our customer service representatives by phone or email at Made Custom Boxes. We can also answer all your questions by filling out the online form.
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Question: Do you have a production timeframe?
Answer: Depending on the quantity of orders, production can take 8–10 business days. An estimated "in hands" date for your shopping cart will be provided after checkout.
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Question: How can Made Custom Boxes help you with your packaging needs?
Answer: With our extensive line of packaging products, we cater to diverse industries and needs. Our company offers custom boxes, CBD boxes, mailer boxes, retail packaging, and product packaging for various products. Businesses of all sizes can choose from biodegradable and recyclable materials in our selection, making us a reliable source. Our company also provides small businesses with custom boxes.